Bob DBF
Contributor
I find it hard to call something an "equipment malfunction" when it's due to the owner not properly inspecting, maintaining/cleaning, etc. Is failure of an ancient o-ring a "malfunction" or a form of human error?
From a mechanic and tech point of view, you are correct. However a large group of divers have little or no idea what to do, or how to do, any maintenance. For them it is an equipment malfunction and the actual cause is beyond their understanding.
These divers are at the mercy of the people that train them and/or work at their LDS to inform them and work on their gear. The quality of care varies.
Bob