shiva
Registered
- Messages
- 45
- Reaction score
- 2
- # of dives
While there were some positive things about this Galapagoss Sky trip, honestly the service provided wasn't up to our expectations. In just 5 days our toilet leaked, toilet flush failed to work and, the most important one of the engines failed, which made us change the route and lose some of the dives (we had only 15 including the 20 mins check dive). We were not the first ones to deal with that, you can find other similar messages on tripadvisor forums. Nevertheless the problem keeps happening.
Also the general quality of service is below that of say Red Sea liveaboards (which are considered to provide poor service). No help with gear and fins from staff, general lack of enthusiasm and bad attitude from some of the personnel. Nevertheless, by the end of the trip they will insist on getting a tip that should be "at least 10% of the price of the trip".
As to the safety, on one dive we had a guide with some divers following him at 40 meters while breathing nitrox 32. That is ridiculous.
I can't compare to other liveaboards in that area but I have vast experience in different parts of the world and around 1000 dives under my belt and I have to stress that actual experiece aboard Galapagoss Sky quite contradicts the "luxury" image that they market.
We did contact the office but they refused to provide any compensation foк the itenerary changed and the dives lost due to the mechanical problem. Choose your boat carefully.
Also the general quality of service is below that of say Red Sea liveaboards (which are considered to provide poor service). No help with gear and fins from staff, general lack of enthusiasm and bad attitude from some of the personnel. Nevertheless, by the end of the trip they will insist on getting a tip that should be "at least 10% of the price of the trip".
As to the safety, on one dive we had a guide with some divers following him at 40 meters while breathing nitrox 32. That is ridiculous.
I can't compare to other liveaboards in that area but I have vast experience in different parts of the world and around 1000 dives under my belt and I have to stress that actual experiece aboard Galapagoss Sky quite contradicts the "luxury" image that they market.
We did contact the office but they refused to provide any compensation foк the itenerary changed and the dives lost due to the mechanical problem. Choose your boat carefully.