Leisurepro Gift Certificates - Shame on them

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OK...they want to charge you 25 bucks or more for postage to mail you a gift certificate that would cost $3.85 to send via USPS in a flat rate envelope? Hello? wouldn't they rather sell $20 more worth of gear? It would be more profit for them....
Go figure.
 
RIDIVER501:
A customer in our shop was dead sure they would get a better deal from LP on a BCD. there was a $60 diff in our prices vs LP so then went with LP and got hit with $65 shipping fee.

If that was or is the case, I'd never buy from LeisurePro. But the reality is that when I went to buy a Vyper from my LDS, it was $600, so I got it from LP for $300. Shipping was $10 (this was about a year ago). Same with the Reg I'm looking at. LDS wants $800, I can get it on LP for $400.

I'm more than willing to pay a premium, evan a fairly significant one, to support a local merchant and dive shop (if they were a good operation), but not double the price, as it is, at least in my neck of the woods (only one shop in town).

But I'm going to look around at other dive shops.
 
I sent LP an email regarding out the shipping charges on gift certificates. My argument was that it's double shipping, once for the GC and once again for the actual purchase.
They did respond and said they would wave the shipping on the GC.

And not to hijack the thread, but I'm surprised local dive shops don't jump on the gray market bandwagon. I'll gladly surrender my manufacturer's warranty for half price equipment.
 
I am not saying LDS's don't/won't overcharge for things too.
But if you find a good resonable LDS it's a good idea support them for two reason's 1. LP can't give you lesson's and 2. they can't give you air fills.
Don't get me wrong I am not advocating you let yourself get screwed and pay too much money for your equipment, but what good is cheap equipment if you have to pay outrageous prices for air and lessons at your LDS in order for them to stay alive because all the retail end of the business is going elsewhere. If your LDS is just flat taking advantage of you, by all means go somewhere else, but wouldn't it be better to support an LDS you trust and like vs an internet clearing house who in all likelihood doesn't have diver one on staff?
 
Clutchcargo:
I sent LP an email regarding out the shipping charges on gift certificates. My argument was that it's double shipping, once for the GC and once again for the actual purchase.
They did respond and said they would wave the shipping on the GC.

And not to hijack the thread, but I'm surprised local dive shops don't jump on the gray market bandwagon. I'll gladly surrender my manufacturer's warranty for half price equipment.

I'm not sure what you're talking about because when I tried ordering a gift certificate online in the 48 states the default shipping was US Mail and came up free . If you choose 2nd day it's more because of UPS shipping.
 
If we jumped on that band wagon our supplier have already told us that they would stop supplying us. Certain supplier require a minimum MSRP and if we drop it too low they will drop us. so it becomes a catch 22, caught between trying to please your supplier and trying to please your customer base.
Operations like LP don't have those problems becuase they obtain their product back channel. If they obtained them like the rest of the LDSs out there you would have no probelm getting the manufacturers warranty with the product. Would you buy brand new, "not used," car from a car dealer without their standard bumper to bumper warranty on that vehicle? no you wouldn't. Not naming names here but "No one is authorized to sell certain manufacturers dive gear on-line. Yet LP does. The "no-one" means authorized dealers, so in order to be an authorized and supported dealer of of those manufacturers' products we have to play by those manufacturers' rules. So what do we, as LDSs, do....piss off all our manufactures so we can't obtain any inventory or piss off customers who accuse us of over charging them. If we all run to the cheapest provider just becuase they are the cheapest we are headed down the road to fewer and fewer dive shops, that will have to charge $100 per air fill and $2000 for a basic open water class because those will be the only 2 things keeping them alive, they will be the only 2 things you can't buy from the LPs of the world.
 
Okay.. This is probably a stupid question, but.. How can a Manufacturer get away with specifying the price of a product to the seller. Shouldn't that be the sellers decision? That sort of sounds like price fixing. How does price fixing benefit the manufacturer, suppliers, and LDS?
 
RIDIVER501:
How do you think LP makes thier money?
They charge dirt cheap prices but then Whack you with the delivery charges.


not for most of us in the continental US. I always get stuff
from them UPS Ground, and it ranges from 12-16 dollars.

But if you want it TOMORROW, then you're gonna pay for that
whether it goes through LP or anyone else.

The thing about charging shipping to send you a gift certificate
is ludricous. That makes no sense at all...
 
RIDIVER501:
If we jumped on that band wagon our supplier have already told us that they would stop supplying us. Certain supplier require a minimum MSRP and if we drop it too low they will drop us. so it becomes a catch 22, caught between trying to please your supplier and trying to please your customer base.
Operations like LP don't have those problems becuase they obtain their product back channel. If they obtained them like the rest of the LDSs out there you would have no probelm getting the manufacturers warranty with the product. Would you buy brand new, "not used," car from a car dealer without their standard bumper to bumper warranty on that vehicle? no you wouldn't. Not naming names here but "No one is authorized to sell certain manufacturers dive gear on-line. Yet LP does. The "no-one" means authorized dealers, so in order to be an authorized and supported dealer of of those manufacturers' products we have to play by those manufacturers' rules. So what do we, as LDSs, do....piss off all our manufactures so we can't obtain any inventory or piss off customers who accuse us of over charging them. If we all run to the cheapest provider just becuase they are the cheapest we are headed down the road to fewer and fewer dive shops, that will have to charge $100 per air fill and $2000 for a basic open water class because those will be the only 2 things keeping them alive, they will be the only 2 things you can't buy from the LPs of the world.

I don't see it as a Catch 22 as the retailer does have the option of not dealing with those suppliers who dictate the MRSP issue. With enough retailers taking that tack suppliers will soon get the message and realize that the days of price fixing are over. Then everyone could be happy. Customers can have good relations with their local LDS, local LDS can make money and stay in business, and suppliers will still have a clientele to supply to.
 

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