Understand. And I will definitely look that up. Thank you for your input.I think what "kablooey" (pretty sure this is a screen name and not her real name) is trying to say is pretty much what I was suggesting in my post when I mentioned the Dunning-Kruger effect.
It turns out that by no fault of our own that people who "don't know what they don't know" are both (a) more likely than they deserve to be convinced that they possess knowledge and expertise that they do not and (b) far more likely than others to overstate their level of competence in a specific area because they literally lack the expertise needed to identify their own lack of it.
You can see this effect at work on the news every single day, which will give you some examples to watch, although I don't want to make the post about popular culture or politics. Once you can see this, you see it EVERYWHERE.
I think what several of us have triggered on in this thread is that you start the OP by describing yourself as a subject matter expert (which, I can assure you, you are not) and then carry on to eventually speak authoritatively on the "mistakes" of training agencies, even blaming them for the situation your struggling buddy finds himself in.
... and let me be clear that this is not to blame you for anything. We are ALL guilty of this in some context or another. It's a human condition and not some specific failing of you as an individual that shows up only here.
It is, however, very much relevant to the OP, so I would challenge you to view what you said there from the perspective of someone who may, indeed, be a subject matter expert.