Refunds -- Your complete satisfaction is our goal and we have a no hassles return policy. With a very few exceptions (rebreathers, boosters, parts, software PINs, and a few other items clearly identified in our pricelists as non-returnable) if any item you purchase from us does not meet your expectations, you may return it for a refund. The purchase price of items returned in unused condition and original packaging within one month of the invoice date will be refunded in the same form as the original method of payment, or store credit if you prefer. Items in any other condition and items returned after one month of the invoice date will be refunded only in the form of store credit. We will issue a refund as soon as we receive your return. Any defective item or incorrect shipment will be replaced at no shipping charge to you, otherwise shipping costs are not refunded.
