BB1
Contributor
Felt the need to post a BIG thanks from me to DSS!!
We have a few DSS rigs in our family here in Australia - yep halfway around the world from DSS.
The innovative differences on DSS equipment like the elastomer inserts etc really made the products stand out for me and the pre-sales support from Tobin is beyond excellent as we have all seen here and on other forums - I think my whole education on buoyancy has come from Tobin and we never dive overweighted thanks to that!
Now I have had a small issue with the outer shell of my doubles wing and sent it back to DSS for inspection and repair.
Not only did they fix it right up, they also sent it back to me (very quckly!) completely FOC - now THAT is great after sales service and is why I have bought a lot of DSS equipment and will buy more in the future!
Thanks again to Tobin and everyone at DSS!
We have a few DSS rigs in our family here in Australia - yep halfway around the world from DSS.
The innovative differences on DSS equipment like the elastomer inserts etc really made the products stand out for me and the pre-sales support from Tobin is beyond excellent as we have all seen here and on other forums - I think my whole education on buoyancy has come from Tobin and we never dive overweighted thanks to that!
Now I have had a small issue with the outer shell of my doubles wing and sent it back to DSS for inspection and repair.
Not only did they fix it right up, they also sent it back to me (very quckly!) completely FOC - now THAT is great after sales service and is why I have bought a lot of DSS equipment and will buy more in the future!
Thanks again to Tobin and everyone at DSS!