I appears to me that what happened was that the person who initially booked the reservation got the wrong dates. When fisherdvm went to confirm (at the last minute) the resort did not have any of their lower price rooms available, and they were then booked in at the last minute at a much higher rate.
We've been traveling extensively for over a decade often a month on the road at a time with many hotel/campground, car, and airfare reservations in different cities often in multiple states. This has gone off without issue, and I think it's because we do a few things that may help others.
When you book a hotel, ask a LOT of questions.
Parking availablity.
Number and size of beds.
Does the room come with a frig, microwave, coffee maker?
Is laundry available?
If it's a condo verify kitchen appliances, cookware, whatever is important.
What is the tax rate?
Any hidden fees?
Is there daily room service? Some condo's do not have daily room service.
Is the deposit refundable, and what are the cancellation terms?
Next, once the room is booked, call the hotel/resort within a week of booking the room, and confirm everything again, especially dates, and rates. If you book via the travel agent it still may pay to confirm the reservation. I also like to have some sort of written confirmation which is generally available online.
For a car rental similar things apply.
R there milage charges?
What is the tax rate?
What other fees apply? (with cars there are ALWAYS OTHER fees).
Can you take it out of state?
Is there a second driver fee?
How do you get to the car from the airport? Some agencies we've used offer shuttle service, but not late. It still maybe worth it to book these agencies, but if you are getting in late, you may have to plan on a taxi to a hotel near the car rental, or you may want to book in an earlier flight.
Can you use your own insurance? (Always yes in my experience).
What size car? Midsized these days are just compacts with 4 doors, so if you really want midsized, you better ask.
What is the Age of their rental fleet? We've got cars with less than 10 miles on them two years straight (Gotta love the new car smell!)! Some cheap companies however run their vehicles into the ground, and nothing is worst than a breakdown on an a tight schedule 200 miles from an agency who can do little or nothing for you quickly.
What do they do in the event of a breakdown?
The internet has made flights easy. One can book via Obritz, Expedia, whatever, and generally get online confirmation and the Eticket online which confirms the airline, gate, and seat assigments.
When traveling screwing up is a two way street, but the customer is going to be the one without a room/car/flight if one does NOT do their homework.
Confirmation is the key, and we always put together a travel folder that includes state maps, mapquest directions, and the confirmations for everything. I order it by date, and as we travel we just pull the information from the folder as we go. When your on the road for a month hitting many places, this proves vital. I know I'm really relaxed when I loose track of what day of the week it is! It happens every year for all of us, and has nothing to do with alcoholic consumption!
