Dispute the charge with your credit card company
Yep. We were scheduled to go out on Nautilus Undersea next week from Cabo. The Nautilus is sticking to the terms and conditions for rebooking, being in my opinion unreasonable considering this is an unprecedented event. We didn't want to cancel, only to reschedule for later. But they require forfeit of 100% of our money ($8000) and only a 40% discount to rebook.
I'm hoping the border closure will make them more reasonable. We'll see.
Yea, thats some bullsh!t. As others have said i'd dispute the charges, never travel with them again and tell everyone how sh!tty of an operation they are. They are risking lives even allowing their trip to continue.
I completely understand not offering a refund but to not allow you to reschedule is crazy.