Does the Z-240 fire properly without the converter? If so we would suspect there is an incompatibility with the converter. In that case, since we do not have your configuration (camera, housing, converter) we cannot try to reproduce the problem, so please contact converter maker for resolution. If the strobe wont fire even without the converter it may be a strobe problem, so send to your dealer, or to us directly if you purchased it from one of our authorized dealers, and we will check the strobe and promptly fix it as necessary.
-Mark Rupert
Inon America, Inc.