Ikelite Service... Outstanding!

[RonFrank]

I just got an email indicating my SS200 is getting shipped back to me from Ikelite service. While the communication was basically non-existent (none in fact) I shipped my SS200 to them dead, and they are shipping it back so I can only conclude that it has been repaired, and at no charge to me (I purchased it used).

Granted the whole *not working* thing was a bit of a problem during a trip, but hey stuff happens. I just HOPE that it does NOT happen while I'm in Coz!

Note: I did not flood it, so it appears that Ike's policy is, no flood = defective so fix it! I wish more companies had such policies! Well, that seals the deal, my next strobe... Ikelite!

 

[alcina]

Ron -

Great to hear I'm sure you'll get lots of good stuff in Coz...have we started the countdown yet???? (I hope not, I'm getting a bit overwhelmed with some things lol)

 

[RonFrank]

Ron -

Great to hear I'm sure you'll get lots of good stuff in Coz...have we started the countdown yet???? (I hope not, I'm getting a bit overwhelmed with some things lol)

Well, I for one am VERY excited, on many levels! I'm sure you are as well! Countdown! Sounds like a plan, but we shall wait until you are ready, or at least MORE ready!

 

[BurBunny]

Personally, my Coz countdown won't start until about mid-December... but I do need to get a certain something ordered ASAP

 

[AUTiger]

They repaired my DS-125 in the same way. There was no quote or communication, but I quickly got it back in working shape.

Yeah, Ikelite!

David

 

[ABQdiver]

Good to hear Ron! Hope it works for many trips!