- Messages
- 1,410
- Reaction score
- 2
- # of dives
Maybe the Halcyon users are making quite a few more dives than most divers who use a traditional BC
I know I do a lot of dives on my gear and I am not one who is all consumed by maintenance. I'm kind of lazy when it comes to hanging it up at the end of the day. It may sit till the next day before I even take it out of the box I haul it in.
I know my pin hole was caused by myself and the way I took care of it, yet Halcyon replaced it at no cost and no questions. I guess I'm just lucky and must be part of some inner circle;-)
The fact is that any problen I have had other than the 10 W HID head was caused by me and resolved at no cost to me and no questions asked. Even the 10W head was replaced quickly and at no cost to me other than the expedited shipping I requested. Even then, Halcyon covered the first portion of the shipping cost. The expedited portion I picked up.

I know I do a lot of dives on my gear and I am not one who is all consumed by maintenance. I'm kind of lazy when it comes to hanging it up at the end of the day. It may sit till the next day before I even take it out of the box I haul it in.
I know my pin hole was caused by myself and the way I took care of it, yet Halcyon replaced it at no cost and no questions. I guess I'm just lucky and must be part of some inner circle;-)
The fact is that any problen I have had other than the 10 W HID head was caused by me and resolved at no cost to me and no questions asked. Even the 10W head was replaced quickly and at no cost to me other than the expedited shipping I requested. Even then, Halcyon covered the first portion of the shipping cost. The expedited portion I picked up.
jamiei once bubbled...
Lets see what the numbers look like from Pioneer owners on the board. Some seem to think the problem lies in user error/mishandling only. Some say its because folks don't take care of their wing... cramming it into places it shouldn't be. It's odd to me that you don't see this same type of problem from users on the board concerning any other type of BC. Numbers don't lie, that is if everyone reports accurately.
Please keep your selections factual. If you've owned more than one 27lb wing, please report any problems you have had with any of them and the resolution, if any.