G10 just stopped working

[MXGratefulDiver]

I took my camera diving last night. Got home, soaked the whole setup in warm, fresh water overnight, just like always. This morning when I took the setup out of the rinse tub I noticed the camera was turned on. Hmmm ... it was off when I put it in there. OK ... no problem. I turned it off.

Now it won't turn back on again. At first I thought maybe the battery went dead ... but replacing it with a freshly-charged battery didn't help. I tested the batteries in my other camera and they're both charged just fine.

Anybody ever have one of these just go dead before? Nothing works ... it won't power up.

This is not a flooding problem. The inside of the housing was bone dry, and this camera has never been flooded. It's seen significant use for almost two years now ... but was working fine on the dive last night.

Fortunately, I do have another G10 ... but I would like to get this one working again ...

... Bob (Grateful Diver)

 

[pjhansman]

I have a G11 so I'm always interested in this sort of issue....

One website had the following instructions:

Try removing the card first and then trying to power up the camera. Cameras often fail to turn on/off when a card goes faulty. Next I would try pushing the playback button, it also acts as a power button but starts the camera in playback mode. If this works it could indicate a problem with the power switch circuit itself. If there is still no sign of life I would suspect a fuse to have blown. They are internally located and very small, you would need to have a service centre try replace it for you.

Good luck!

 

[Uncle Pug]

Fortunately, I do have another G10 ... (Grateful Diver)

This falls into the category: "Of course you do" and for anyone who knows you it is no surprise at all.

However I'm really sorry to hear about the malfunction junction in your primary. I hope the suggested fixes work and that it is just a faulty memory card.

 

[slowhands]

The G7 and G9 had an issue with some screws inside backing out and shorting out the power board (which I thought they fixed in the G10 but this sounds similar). These screws held the strap lugs in place and screwed in from inside the case. Over time they worked loose and fell down inside the camera, usually on the power board. It fried the power board, but usually just replacing it and the screws, using loctite this time, would solve the problem.

At any rate your G10 is certainly worth repairing. Canon charges a flat $149 to fix most problems if it's repairable.
Canon U.S.A. : Consumer & Home Office

 

[MXGratefulDiver]

Thanks folks ... none of the home remedies worked, so I'll be packing it up over the week-end and getting it out to Canon for repair.

... Bob (Grateful Diver)

 

[Gilligan]

My experience with Canon's service was outstanding.

I returned my dead out of warranty G10 for repair.

As mentioned the flat rate is $149.00 + tax + shipping

Fast return of the camera.

 

[MXGratefulDiver]

I agree, Gilligan ... I've already once had occasion to test Canon's service dept. and was well pleased with the results.

I left my camera face-up in the housing on a hot, sunny day ... and the macro lens I had over the port was just enough of a focusing lens to melt the lens cover on the camera. They replaced the whole assembly for $175, and I had my camera back in my hands less than two weeks after I shipped it.

That's how I ended up with a second G10 ... I did that damage four days before leaving for a Channel Islands trip ... so figured a redundant camera was a good investment ...

... Bob (Grateful Diver)