jdcpa
Contributor
I have a real mess with my Free Parts for Life.
Can someone please give me information as to who to contact to attempt to straighten this mess out.
Basically we have head the gear serviced each year, but neither shop advised Scubapro that they were doing the annual service, so nothing shows up in Scubapro records, meaning I lost the Free Parts for Life program by following the rules, due to no fault of my own.
It is my fault that I did not recognize this issue earlier. I even paid for pasts at times in the past
So yes, I have contributed to the confusion.
But, I had it serviced each year in accordance with the policy.
Help anyone???
Thanks.
Can someone please give me information as to who to contact to attempt to straighten this mess out.
Basically we have head the gear serviced each year, but neither shop advised Scubapro that they were doing the annual service, so nothing shows up in Scubapro records, meaning I lost the Free Parts for Life program by following the rules, due to no fault of my own.
It is my fault that I did not recognize this issue earlier. I even paid for pasts at times in the past
So yes, I have contributed to the confusion.
But, I had it serviced each year in accordance with the policy.
Help anyone???
Thanks.