Well I knew I would take heat for my post. So be it.
I did not read the reviews until we were on the Atoll. I did question Dennis directly and was told to essentially not believe the 8 1* reviews out of 42 reviews that trashed this place. I had faith in the organizers, because I had been on 2 great trips before (Cozumel and Bonaire last year). I was told the 1 * reviews were ignored, and then heard all the comments about how great the trips were etc. Read the 5*ones only. Look at the 5* review that showed up a day ago on Tripadvisor. LOL, it reads just like the other 5* reviews, totally fake. There's a whole other part of the hotel with table service and nightly entertainment. Evidently, some people believed this sort of bs. lol
I won't be back because if nothing changes I don't have faith in anyone who ignores the people telling you to stay away. The recent video posted today on this thread is a Belize advertising business and looks like it was made for $1k Dennis. This is what they bought into. Cheap and old footage combined with a few recent blurbs. Dennis told me all the bad reviews were "old", the newest 1* was in 12/24 and 11/24. Sure wish I had done my homework, bought trip insurance and bailed. Maybe you should have DM'd him? He's run 4 diving trips for 10 years just like you Dennis, and he said this place was "THE WORST".
Regardless of the exact cost of the room, it was a dump of a 2* hotel. And to come out of there feeling like I was starving is something I should be able to complain about. So **** you anyone who thinks different. If I hadn't had shoved 2 boxes of Cliff bars in my luggage and 2 bags of trail mix, I probably could not have done the last 2 days of diving.
Regarding the bar tab I pulled during my week. Yes, it could have killed 3 people lol. The staff did not care about ANYONE meaning YOU. The bartenders put whatever onto anyone's room who had the drink package. That's why they ran out of a lot of booze. There was no management there to manage anything! We ate cold garbage, and unhealthy food while they drank all the booze lol. The storage room was empty.
I would have swam in the pool after diving but I brought test strips (I own a pool retail and service business) and the water tested for no chlorine every day, and very acidic. So, not safe to swim in at all. A clear pool can put you in the hospital. You want to get sick on an Atoll in Belize? This place was unsafe in so many ways.
I'm not going to sugar coat my remarks, because I've done 3 trips with Scubaboard now. If you don't like it, I don't GAF. This was not a Maduro FU. They are the go between. Of course a bankrupt owner of a POS dive resort will lie about it's current condition. I put my faith in the organizers to recognize that, and I missed that. I was one of the group that paid $500 to fly out. To put my faith in anything that was told to me at that point was IMO a poor decision.
Those of you who said I should have known better, you are correct. I won't make the same mistake again. I heard a group bypassed this and went to Cozumel. I'm sure they had a great time.
Keep picking at me lol IDGAF.
If the organizers don't learn something from this good luck. They told you to look at 5* reviews and ignore 1*. I was lectured personally. I've been a business owner of a retail and service business for 14 years. NO ONE goes out of their way to trash your business with consistent 1* reviews THAT ALL SAY THE SAME THING. Trip Advisor is now getting a lot more 1 * reviews, I wonder why. I reached out to the last 1* 12/24 review who does trips just like Dennis does. He said this place was "THE WORST" out of 40 he had organized trips to and was happy to discuss it with me.
Here's something fun to do. Download Grok and ask the AI engine "Tell me everything you know about the owner of Dive Haven Belize". See how many times "Scubaboard" gets quoted in the criticism. I'm not the only one trashing this place, Scubaboard should have known better.
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