Excellent Customer Service

[Jay Cohen]

Just my two cents.

Emailed Add Helium a small order on a Sunday evening, next morning, 8:30ish, Pete the owner was calling to confirm, offer a suggestion, had order in my hand Wednesday.

Called Dive Gear Express with a question, person talked me out of two items I was thinking of ordering, ordered just the one main item I needed, had order Wednesday.

Thanks.

 

[mbalmr]

Thanks for the tips, it's rare to find good customer service these days. Glad you had a good experience. Cheers!

 

[AndrewA]

I've had great service from Dive Gear Express over the last four years or so. Living in Saudi Arabia I in an oasis city in the middle of a desert) I don't have a LDS, but I have come to look on Dive Gear Express as my "virtual LDS"