La Ceiba was our regular hotel for almost 10 years. We loved staying there, but prices have forced us to move on.
Now they are turning the hotel into a time share property and a few things have changed. After Wilma, of course, they had to do a full renovation which had already been in the works for the TS thing.
We stopped in this past May, the hotel lobby, restaruant & beach areas are beautiful, they did a very nice job. making the restaurant much larger and cutting the pools from 2 to 1.
The same folks are working there that have worked there forever and they are all just wonderful.
Island Photo is located on the property in the same space they have been at for as long as I've known them. Regardless of where you stay, Holly and Armando are the people to see for your photographic needs in Cozumel. (shameless plug)
Ok, now the bad news, El Cid, so far, has made the hotel less "diver friendly". they have not rebuilt the pier and have no plans at this time to do so. Divers staying there have to walk 2 blocks up the street to be picked up at another pier, while almost everyone else on the island is being picked up right at their hotel. They also do not have a dive shop on site.
This is really sad as La Ceiba used to be a diver's hotel, nothing fancy, clean, roomy rooms, quiet atmosphere, good food, great service, located right on the water and good shore diving for Coz.
We did the time share "dog and pony" show last year and the "salesman" John, made it very clear that divers were not the target buyers they were looking for, exsqueeeze me this is Cozumel!! Dive center of the World! (Ok, maybe a little over the top, but you know what I mean)
He actually said, to a prospective 2 customers that he knew were a divers, "I don't give a damn about diving...". He was very unprofessional and insulted us on several occations. It was clear that they were looking for retirees (sp?) and families by the presentation being presented and the way the rooms were being reconfigured in the renovation.
I really don't want to put the place down, because it was our Cozumel home for many, many years. the staff is great, the location is one of the best and the property is all shiny and new, but it has just turned into the type of hotel that does not cater to my needs and we have moved Casa Sharky up the street a ways.