would not do it again.
Reason?
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would not do it again.
Reason?
Had to walk and wade out to neck deep “wave-y” seas to the boat personally carrying all gear including tank/weights/etc (maybe 250-300yards?) Very, very minor issue for me but not ideal for my buddy and others around us (smaller as well as older divers) clearly struggled quite a bit with it.
So what does that have to do with the original thread of having experience with other dive operations while staying at Iberostar?
@texasgingerbread I'm curious if your husband or anyone on the board has recent experience with a dive operator picking up at the Iberostar pier (not a beach pickup). I've emailed with a couple of dive ops and gotten conflicting answers. One op said for a fee of $3 per diver per day that Iberostar will allow pier pickups. Another op said they had divers there recently who tried multiple times during the week to pay the fee inside the hotel or at the pier and nobody at Iberostar would accept it so they had to do beach pickup.
I’m very hesitant to even answer your question because this will basically be a negative shop review so I cavet with “This is my experience and opinion - YMMV and I’m not interested in starting or participating in a mass debate and/or flamewar about this. I am simply answering your question.”
1) 20-ish+/- divers and crew onboard the boat. Boat crowding was elbow to elbow. I personally prefer and only book ops with groups of 4-6 max. On the best times it’s just me, my buddy and a DM. I’d expect no more than 7-8 divers plus crew on a boat of this size (sorry, I don’t know exactly what type of boat it was but I feel like it’s about the same size as the larger Aldora boats if that helps to clarify). This was a big issue for us.
2) Had to walk and wade out to neck deep “wave-y” seas to the boat personally carrying all gear including tank/weights/etc (maybe 250-300yards?) Very, very minor issue for me but not ideal for my buddy and others around us (smaller as well as older divers) clearly struggled quite a bit with it.
3) Several of the DM’s were unprepared and in my opinion unprofessional. Biggest issue of the day for us and explained in detail below.
4) Several tanks that were supposed to be full were actually empty (500-600psi), several “full” tanks were way low (1850-2100-ish/etc). Can not with 100% certainty remember since it’s been so long since we were there but either the crew brought a mix of din and yoke tanks and had no adapter or a customers equipment needed an adapter and there was not one brought onboard. I believe it was the first bs the latter though only because I remember the crew apologizing multiple times because they clearly had knew of the need beforehand/before we arrived to the dive site but didn’t bring the adapter along. In general the crews gear was not well sorted/was not orderly at least not near like I’m used to experiencing with any crew and there was alot of “hushed discussion” amongst themselves but easily overheard by all guest because of close proximity about trying to sort all/gear all DM’s up last minute due to what we perceived as more poor planning. Dive site briefing was ultra-quick/not very informative/very standard at all. More importantly 1 of the DM’s and 1 (or possibly 2?) of the divers had to sit out the dive entirely because of the amount of empty tanks brought onboard (which again was not discovered until we arrived at the dive site and were all gearing up).
MORE OF MY OPINION - This was also the same time that all of the constant horseplay/constant joking around (which I had happily ignored) amongst the crew stopped. From before our departure up to this moment the atmosphere onboard was, again IMO, one of the crew “grab-assing” amongst themselves while the guests were left alone/for themselves. I don’t mean to be ugly about it but that’s the best way I can describe it. The boat ride was probably 20-ish minutes long; long enough to where by the end the guests were all kind of staring at each other uncomfortably/sort of all looking at each other like “uhhh... hope this all goes well....”. Hard for me to explain but I think anyone who has dove with a variety of shops/ops/etc would get the general idea of what I am saying.
5) Site chosen (currents). This dive was a nightdive and several divers were quite new (20-30 dives) and had never dove at night before. The site chosen was Barracuda (the Barracuda site shaped like a human hand, not the other more-infamous one) and currents were *fierce*. Normally in Coz in my experiences a DM splashes in and checks the currents before any divers enter. They will then either signal the crew as to the direction of the current or get back onboard and move the boat to another site. Instead we were all instructed to get in first altogether without that initial check. Divers were struggling on the surface to not float away while waiting on other divers to finish gearing up/etc. Several glow stick wrappers blew overboard during this time also and I was able to grab 1 and stuffed it into the top of my dive skin (which poked me the whole dive but w/e) however there were 1-2 more wrappers that flew overboard and disappeared. That was a big (personal) issue for me.
Once the group was as gathered as could be we all descended and almost immediately people were floating off/fighting each other/banging into each other (as well as into the reef) struggling to get “between the fingers”. This continued on for the entirety of the dive and my buddy and I eventually fell back behind the mass of divers because we were being pulled on/ran into and had had enough. It was a tough dive made tougher because of the cluster/mass of confused divers fighting for calm water constantly.
6) Once back onboard several of the divers were visibly and verbally upset/shaken and the ride back atmosphere was one of just relief that it all was over. Again, all of this is is my experience and reason and while I personally think it is great that they do free dsd’s at the resort pool getting people interested in the sport/showing them basics/etc that is personally the extent of what I’d utilize or recommend their services for regarding myself or any of my loved ones. YMMV and I apologize for any typos/run on sentences as I’m typing this from my phone.