1DIVER1
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I am wondering if they have a rep frequent Scubaboard to answer questions?
Does Leisurepro have a rep on here?
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Look up Leisure Pro Brett in the members search
HenrikBP
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Leisurepro Brett; long time diver and all-round good guy. Shoot him a PM - he'lll take care of you.
Henrik
Henrik
Leisure Pro Brett
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1DIVER1, I'm here and I'd be happy to answer your questions. Feel free to post them here, PM me, drop me an e-mail to bretth@leisurepro.com, Give me a call at 1-888-805-3600 X 2327. Talk to ya soon.
Hi Brett, First thank you for replying and being here on the boards.
My question is regarding the best price guarantee. I have printed out and read the policy several times, I think I have a fairly good handle on it's intent but I could be mistaken.
I have recently requested a price using this policy but never received a reply. I resent it and no reply to that request. I assumed the company is very busy so I called to inquire about an item. The repsonse I received about this particular item does not seem to fit the policy so i was wondering if you could assist.
I don't know that the actual product is of any relavance here but the price comparison was coming from an overseas company so the guarantee was verbally denied due it being from an overseas company. I understood the reasoning but that does not coincide with the policy as no where does it state (that I can see) that overseas companies are excluded from the policy. It clearly states ebay and auction sites which I completely understand and agree with since you never know what your getting with them but the site in question clearly states the full price for a brand new identical item and clearly shows the total delivered cost.
Can you point me in the right direction on the site that shows the exclusion?
Thank you in advance for your assistance in this.
My question is regarding the best price guarantee. I have printed out and read the policy several times, I think I have a fairly good handle on it's intent but I could be mistaken.
I have recently requested a price using this policy but never received a reply. I resent it and no reply to that request. I assumed the company is very busy so I called to inquire about an item. The repsonse I received about this particular item does not seem to fit the policy so i was wondering if you could assist.
I don't know that the actual product is of any relavance here but the price comparison was coming from an overseas company so the guarantee was verbally denied due it being from an overseas company. I understood the reasoning but that does not coincide with the policy as no where does it state (that I can see) that overseas companies are excluded from the policy. It clearly states ebay and auction sites which I completely understand and agree with since you never know what your getting with them but the site in question clearly states the full price for a brand new identical item and clearly shows the total delivered cost.
Can you point me in the right direction on the site that shows the exclusion?
Thank you in advance for your assistance in this.
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