We would love to inform you of an industry issue that's affecting dive shops all around the world.
Undersea Breathing Systems, based out of Lake Worth, Florida. This operation is run by Bill Delp. This company supplies DNAx nitrox membranes, www.dnax.com, is there website.
They go from shop to shop promising that they will install this amazing system, and offers a great discount if you pay up front. We were one of those people that fell into his cluthches, we gave Mr. Delp $21,000, and it's been close to a year now and he has never delivered the system he had promised.
We have spoken to many people from all over the world who are in this same situation. He gets the money up front and doesn't deliver the equipment. He has a laundry list of stores that have sued him, and it's us the retail stores that end up losing, attorney's fees are astronomical. Stores like myself can't afford to pay these fees, it winds up costing us more then the equipment. I think that's the plan, he knows that little shops like ourselves can't afford the fees and we have no choice but to just go away.
Here's how the process works:
1. Gets retailers money;
2. Makes promise after promise that he will deliver it;
3. The excuses then start and never end;
3. Doesn't return phone calls, letters or e-mail;
4. Get attorney to write him a letter and call him - gives attorney more empty promises;
5. Attorney sues him - he hires attorney, then fires him, and delays the process;
6. He then delays the legal system with more excuses and lies.
People who are overseas really get it bad, they don't know who to contact, Mr. Delp avoids all phones calls, e-mails, letters, etc.
This business has to be stopped, the dive industry is being deeply affected by this. There are people coming out of the wood works and are contacting us. Like us they are trying to figure out what to do, where to go??
I hope that someone out there is listening, it's really awful what this guy is doing to dive shops!!!
Aqua Logic
Boca Raton, FL
Undersea Breathing Systems, based out of Lake Worth, Florida. This operation is run by Bill Delp. This company supplies DNAx nitrox membranes, www.dnax.com, is there website.
They go from shop to shop promising that they will install this amazing system, and offers a great discount if you pay up front. We were one of those people that fell into his cluthches, we gave Mr. Delp $21,000, and it's been close to a year now and he has never delivered the system he had promised.
We have spoken to many people from all over the world who are in this same situation. He gets the money up front and doesn't deliver the equipment. He has a laundry list of stores that have sued him, and it's us the retail stores that end up losing, attorney's fees are astronomical. Stores like myself can't afford to pay these fees, it winds up costing us more then the equipment. I think that's the plan, he knows that little shops like ourselves can't afford the fees and we have no choice but to just go away.
Here's how the process works:
1. Gets retailers money;
2. Makes promise after promise that he will deliver it;
3. The excuses then start and never end;
3. Doesn't return phone calls, letters or e-mail;
4. Get attorney to write him a letter and call him - gives attorney more empty promises;
5. Attorney sues him - he hires attorney, then fires him, and delays the process;
6. He then delays the legal system with more excuses and lies.
People who are overseas really get it bad, they don't know who to contact, Mr. Delp avoids all phones calls, e-mails, letters, etc.
This business has to be stopped, the dive industry is being deeply affected by this. There are people coming out of the wood works and are contacting us. Like us they are trying to figure out what to do, where to go??
I hope that someone out there is listening, it's really awful what this guy is doing to dive shops!!!
Aqua Logic
Boca Raton, FL