paragonprivate:
Hi - I am new to this "world" and we are considering starting a dive boat operation at a property owned on Big Island. Would anyone be able to guide me about what is customary re compensation, i.e., Capt'n/crew paid a salary or by the hour? If we have our own operation, would they simply be "on call" and then paid when guests book an outing or would we emply FT? ??? Any insights would be greatly appreciated. We are trying to do the right thing, while being fair and generous. In advance, many thanks, ~ karen
Hi Karen,
Do your research. There's a lot that goes into running/owning a dive operation, and if the "this world" you are refering to is diving, be especially careful. I can only readily think of one dive/charter business in the Kailua area that is owned by a non-diver (got certified after buying the biz and then never dove again from what I hear) that has been successful. I can think of a few that were bought by non-divers/non-professional divers that have gone out of business (A good exapmle being Eco-Adventures, which was named among the top dive ops in the pacific a few times and went out of business within a year of being pruchased by someone outside the diving world).
Captain and crew pay can be all over the board. Sometimes it's by the hour, sometimes it's by the charter. If you can't guarantee work, you may have to bite the bullet and pay a salary just so you have someone available. Fair pay is appreciated, but it's tough to retain crew if you pay by the hour or charter and only go out sporadically. It's a fine line to try to balance to make sure you have crew available IF you have customers.
You say "starting a dive boat operation at a property", if this means you've lined up a hotel or condo complex that might be able to funnel you customers, you may have half the battle won. It can take years to build a daily dive business trying to build your own customer base. I can think of one that I believe started in '02 with a big beautiful boat that built his business to a more or less daily one this last year. I can think of several that have started in '03 and later that are still working on it. "Hawaii Boats & Yachts" has 3 spendy recently built boats in it right now that are from failed water businesses in Kona.
You'll need to check into the appropriate permits, insurance (and when you are looking at insurance, deal with a company that really works with the dive industry- I can "buy" insurance for about 65% less than what I'm paying, but it wouldn't cover a lot of what potentially could happen with employees and customers in and on the water) and try to figure in all the other startup and maintenance costs.
Anyway, be prepared as it can be a rocky ride the first few years. If you have a pretty good idea of what's going on when you start, you'll be able to weather the bumps more readily. Feel free to contact me direct if you want to talk shop in vague terms (neither of us needs to know the specifics of the other).
Good luck.