Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.
Benefits of registering include
Most of the people whom I meet who say, "I used to dive, but I stopped," when gently pressed will volunteer that they never really felt comfortable underwater, even though they may have had a good time on the few dives that they made. Solve that problem and many more divers will be retained.
As someone who just returned (this past January) after a 9 year break I suppose I'm in a position to comment on this.
The number 1 thing that can be done is to make it easier for divers to find buddies and local dive spots. I didn't dive for all those years because I wasn't interested. I didn't dive because I didn't want to spend the time/energy find people to dive with and where to dive.
Here in the PNW I think teaching people to dive in drysuits from the beginning goes a long way towards keeping them in diving locally at least for the near term.
Some people get certified to go on a warm water vacation and do that by diving in a wetsuit for certification dives in 50 degree or less water. Combine that with the fact that they don't see much underwater on the training dives and many just don't see the need to dive locally and therefore frequently.
Certify everyone in drysuits and include at least one interesting dive during the certification process and more people will hang around.
As an aside, as regards the manufacturers...do everything you can to keep a customer. Don't be shortsighted. Cerich read my post about flooding 2 dive computers on consecutive days a few years ago and as a manufacturers rep said to contact him and the end result was that my two computers were replaced at no charge. Both were outside of the warranty. I wasn't even posting looking for redress. I was posting looking for a computer with a better battery system.
However, consider how happy is a diver going to be with two (relatively new) computers that flooded simply as a result of changing the battery. Goodwill is sometimes lacking in the dive industry especially when times are tight but "nickel and diming" customers isn't in the industries long term interest.
If divers had more experiences with the industry like I had with Cerich then more divers might have a different attitude about the industry.
Can we merge this thread with http://www.scubaboard.com/forums/ba...e-keep-divers-diving-after-certification.html ?
But just in case: