WarmWaterDiver
Contributor
With the reorganization of Delta Airlines, we found out today a flight we had bought and paid tickets for, and had confirmed seat assignments, had been removed from the travel schedule by Delta. I had checked yesterday evening and the flight was still scheduled when I looked, so this nly got through their computer systems in the last 24 hours. Delta didn't notify us - we didn't have adjacent seats and I'd logged in again today to check the seat map, to see if any other seats had opened up. Suddenly our previous seat assignments were gone (now shown as 'unassigned'), and we were scheduled for a different connecting flight which did NOT leave time for being processed through Customs & Immigration - but that's what their computer assigned us to. I of course phoned Delta, where they told me the Delta flight schedules have changed this weekend due to the restructuring, and the new schedules were starting their implementation as of Oct. 13, and basically we just have to make other plans. If I hadn't noticed it, we would have wound up with a 'surprise' overnight stay in Atlanta, at our cost, not Delta's according to the Delta agent when I called, and a standby booking for the red-eye from Atlanta the next morning. And this was just one part of a multi-island dive trip, so needless to say, other parts of our trip would be affected.
Luckily, I was able to get arrangements where we spend an extra night in the islands instead of on Atlanta, and get our original flight times but on a different day (they only eliminated this flight we were on from their Saturday schedules, but kept it on their Friday and Sunday schedules - for whatever reason), and we now have adjacent seat assignments as the silver lining!
If you have reservations and / or tickets on Delta or Delta Connection carriers, I recommend you check your status - our trip is scheduled for Thanksgiving and so we were WAY low on their priuority list to call vs. people being affected this week (as early as tmorrow) - but one of the flights on the day that was cancelled was an already full flight, so no guarantees you'll find seats on another flight if you're on a flight that's been removed from their schedule - so if you wait for them to notify you, you may be out of luck standing in a 'standby' line or sleeping overnight somewhere you didn't plan on!
Luckily, I was able to get arrangements where we spend an extra night in the islands instead of on Atlanta, and get our original flight times but on a different day (they only eliminated this flight we were on from their Saturday schedules, but kept it on their Friday and Sunday schedules - for whatever reason), and we now have adjacent seat assignments as the silver lining!
If you have reservations and / or tickets on Delta or Delta Connection carriers, I recommend you check your status - our trip is scheduled for Thanksgiving and so we were WAY low on their priuority list to call vs. people being affected this week (as early as tmorrow) - but one of the flights on the day that was cancelled was an already full flight, so no guarantees you'll find seats on another flight if you're on a flight that's been removed from their schedule - so if you wait for them to notify you, you may be out of luck standing in a 'standby' line or sleeping overnight somewhere you didn't plan on!