I stayed there before. I was kind of pissed off about how it went but it was my very first time in the Philippines and I had just arrived. I got to Puerta Galera town and a tricycle driver got me to Captain Greg's. I went in, booked a room, went to the room and unloaded my bags, went downstairs and booked a Verde Island trip and as I am coming in, I am asked to vacate the room because they said it was apparently booked. I think the tricycle driver actually demanded payment for bringing me and the response was to remove me.
I didn't raise a fuss about it but I ended up trying to make friends on the dive boat anyway. I went diving with them again the next day because my gear was already hanging in their diveshop and it was a really shabby shallow wreck that I dove alone on and was then ignored at the diveshop while I took my gear and left. So two days of diving in disdain. I went back the next day to pay and I had to wait almost an hour to be acknowledged, during which time I was tempted to just leave without paying.
The only friendly people were a Photographer named Ted and a Danish former soldier turned tech diver who I was not diving with. Am I entitled to friendly treatment? No, I guess not. But it would have made a difference. I couldn't even get a coffee without waiting half an hour. Maybe I did something to offend them, it sure felt like it.
That was years ago, shortly after Typhoon Yolanda, so maybe that's the reason.
