Beware Ilike Liveaboard

[Harry Kreigh]

I had a very unsatisfactory experience with the operations manager (OM) of Ilike and want to warn the diving community about his questionable business practices.

I fully paid for a trip in 2020, which was canceled due to Covid, and was denied a refund, but allowed to reschedule when Indonesia re-opened. However, when I rebooked a comparable trip in 2023, I was charged an additional 21% for the trip. I should have been given the option of a refund, but was forced to pay the extra charge or lose my investment. I believe the OM acted dishonorably by reneging on the original deal and, therefore, I will never book another trip with Ilike.

 

[fullytek]

Has the cost of fuel, labor, and insurance gone up in the past 3 years?

 

[FreqFlier]

Has the cost of fuel, labor, and insurance gone up in the past 3 years?

It doesn't (shouldn't...) matter. The only difference may be things like timing (like high season vs low season) or smth alike. Ilike is at fault period. They must offer a refund if they have no intention of honoring his original deal.

 

[rjack321]

Good luck with this, almost every 2020-2021 COVID cancelled trip had issues. Some of the places went bankrupt, some couldnt reschedule at all, most couldn't offer refunds, some had to raise prices due to post pandemic inflation, etc.

 

[fullytek]

Do you want the dive operator to go out of business? Yes or no

 

[living4experiences]

Unfortunately, this has happened to a lot of people post-pandemic, and the liveaboard industry has become pretty shady. Have you gone on the trip yet?

 

[Indah]

The credit you had should have been in Indonesian Rupiah. Not in a certain package. That would have been fair for you and the operator. Probably they had too many other things on their mind when the pandemic started. As we all had.

 

[Harry Kreigh]

Not all liveaboards raised prices for Covid rebookings. The Solomons Master honored the original price when I rebooked in 2022.

 

[Joneill]

Not all liveaboards raised prices for Covid rebookings. The Solomons Master honored the original price when I rebooked in 2022.

As did Blue Manta for my Dec’22/Jan’23 Raja Ampat trip - they honored the original booking with no increase!

 

[Joneill]

Has the cost of fuel, labor, and insurance gone up in the past 3 years?

Irrelevant - liveaboard has held his money for 3 years.