I have a man crush on DRIS, they are awesome. Always quick to answer questions and go out of their way to help. Good thing you are local to them. If I was local to them I would be divorced because I would always be "hanging" out there.
Mind you, I'm about 50 miles from them, but that counts as "local" for the Chicago area. I have found them to be very helpful. I deal with horrid customer service daily at work, so when I find a business with good customer service, I support it. They're certainly getting a lot of my $$ lately. Good thing I've been working a lot of OT!