rakkis:
I've been personally contacted by PADI as a witness for a QA investigation. In fact, it was a situation similar to this one - a customer was disatisfied with what was done during an AOW course.
As for the AOW issue, I was not a direct witness, so my word meant diddly squat. QA told me as much. However they asked me about realted things for which I was able to provide help.
As would I. Unfortunately, I cannot submit it myself for the reason described above. <waits for PM>
It's really not difficult to do, just call PADI directly and tell the operator you want to file a complaint about an instructor breaking standards. They will route you to the appropriate person.
The question isn't did anyone call you, the question is, what did they ever do about it that made a real difference at the end of the day? They're excellent at putting up a good front, that's for sure.
Heck, I've seen students and their friends lie to try and get shop in trouble, it was pretty see through though since the students failed a course not 2 weeks before and then got pissy about it,........so ya really gotta watch what ya turn in. Make sure it's real.
Even so as I said before, after seeing dozens of outright standard violations, calling them in and following them up, Padi is batting a thousand in the do-nothing column. It's pretty clear here what's going on.
These idiots have even issued an OW card to a diver who was going after their AOW cert and sending in the dives...........lol...........Padi asked for the dive log and received several dives over 60ft (The students Deep, wreck dives etc for AOW).
The question should have been what is the instructor doing with these divers way beyond 60ft in an OW class, maybe we should find out, but nope.....................lol. Here's your card, where's your visa...
Knuckleheads, the lot of them.
Trust them?,...why again? I missed it.
Good luck bud. If you plan on dealing with them often enough, plan on bringing the hip-waders.