On my last trip to Cozumel there was an incident that definitely left a bad taste in my mouth. Our group ascended dive pair by dive pair. My partner and I were picked up and as we de-geared, others were getting aboard. One of the last to board was a man-wife couple, and they were hot! (as in "angry"...not attractive) The man was extremely upset and he bawled out one of the dive masters in a voice everyone on the boat could hear (perhaps even on some of the other boats, in fact). It seems that the man had boarded first, but as his wife tugged on the tagline, it detached from the boat leaving her reeling in slack line! If I have my story straight, she became partially entangled in the line, she became uncomfortably agitated, and it took a divemaster assisting her to get untangled and on board.
The husband was beligerent that his wife "had been thrown an unattached lifeline" and berated one of the divemasters about their "negligence". He went on to say that his wife had recently had medical issues and that the line was "extremely important and would the divemasters please quit laughing because we don't find it a d*** bit funny!"
True, the DM he was addressing was smiling, but I think he was simply trying to disarm a tense situation. The guy was still mad when we got back to shore.
However, that didn't keep him from diving with the same service the next day and, to his credit, he did offer an apology of sorts to the crew by explaining that his wife's health concerns tended to make him protective.
Okay, SB'ers...what's your spin on this situation and what would ya'll have done or said? I have to say up front that I loathed to see a diver act this way for I felt (and told them so) that the DM's and Captain were doing a great job and I appreciated their professionalism. My partners and I came away feeling that the man really gave folks down there cause to dislike some of their American visitors. I hate it when we get labeled "ugly Americans", especially when it's true!