Annual Servicing, what should I expect to pay?

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JKSteger

D/M Wannabee ! ! !
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Location
Griffin, GA
# of dives
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I just dropped off my Scubapro MK20/G250 combo (1st and 2nd stage only, not octo, spg, etc) at the LDS. The tech is going to place a MK20/25 service kit (for lack of better term or exact name) in the 1st stage and do the same for the 2nd stage. I'm also getting it converted to DIN and the IP set from 120 to 135.

This is the 1st time I've had all of this done to the regulator so I'm wondering how much all of this should run me, at least in the neighborhood. So, $150.00, $200.00???


Thanks,
Jeremy
 
Don't know if this helps, but I just got my regs back from the LDS, here's the invoice info:

1st/2nd stage Labor: $39.95
1st/2nd stage Parts: $38.95
Octo Labor & Parts: $23.90

Total: $101.80 + tax

They did a complete rebuild, acid cleaned all metal parts, AND made the regs Nitrox ready in anticipation of my Nitrox class in a few weeks.

I got similar price quotes from a couple other shops in the area. Bear in mind that I live in South Florida, and have numerous LDS to choose from. That competition may have an effect on prices.

-Paul
 
It looks like you have a good bracket on the price. Those 2 kits will retail (100% markup) for about $45 for the 2 of them. Leisurepro has the DIN connector for $50 so your price, with dealer markup, should be about $70. Figure $40 to $70 for the labor. Unless I know and trust the shop I am dealing with, I like to establish prices before I enter into any agreement.
 
Its always a good idea to find a shop that has the prices listed for services. Or atleast talk to the folks who work there to get an idea of what costs you should expect. That way you get no unexpected surprises.
 
Labor should run no more than about $25.00 per stage and parts cost to the dealer runs around $10-$12 per stage on average. $75 is a reasonable price for an annual service on a first and second only.

The DIN kit has a dealer cost around $40-45 so anything over $50.00 is pure profit for the dealer and anything over $65-70 is taking advantage of the customer. There should be no labor charge to install it during an annual service as the reg is already totally disassembled already.

Parts are not subject to any pricing policy so dealers can give them away or charge what ever the market will tolerate. A good customer oriented dealer will just pass the cost on to you and sell them at or very close to cost knowing that he is still making money off the labor and has the priviledge of getting you in the shop twice to drop off and pick up the regs. The LDS is money ahead if they get your loyalty as a customer and ensure future purchases than they are if they milk you for an extra $20.00-$30.00 for annual service or upgrade parts.

The worst expereince I had was being charged $75.00 for an annual service and upgrade on a second stage. The dealer cost for the annual service parts was $6.00 and the upgrade parts cost another $2.00. With $25.00 for labor and reasonable parts markup the total should have been no more than $40.00. They lost a good customer over a $35.00 parts markup - chump change compared to what they lost on the BC, reg and wet suit I bought from someone else.

If you are the original owner and have kept up on the annual servicing, the parts are free. If you are the original owner and have not kept up on it, the LDS will charge you for the parts for this annual service, but that will put you back in the good graces of the free parts program for the next annual service - assuming you have it done more or less on time. Some of the sleezier LDS's forget to mention that to you and create the impression that once you skip an annual service you lose the free parts coverage permanantly. Ignorance is a possibility but I suspect the motive has more to do with wanting to either gouge you for parts and/or sell you a new reg.
 
if you are the 1st owner of the scubapro regs, scubapro has a lifetime warranty on parts if you keep them in annual service.

so after this time, keep your regs in annual service and the parts are free, only pay your LDS for labour. it is highly recomended that you get your regs serviced once a year, 1st, it keeps it in check that all parts are working, 2nd, there might be a recall on certain parts that you didn't hear about, which the mk20 has a recall on, and a certain part needs to be changed out.

did the LDS tell you that? oh and the LDS must be an authorised scubapro dealer.

oh and 1 more thing, not to be an arsehole

i hope u didn't pay for the regs to be "nitrox ready" or you weren't charged extra to have the regs be prepped for nitrox. If you did pay or were charged by your LDS for the nitrox clean your regs during service, then i would highly recomend you to look for another shop that knows what they are doing.

PJH:
Don't know if this helps, but I just got my regs back from the LDS, here's the invoice info:

1st/2nd stage Labor: $39.95
1st/2nd stage Parts: $38.95
Octo Labor & Parts: $23.90

Total: $101.80 + tax

They did a complete rebuild, acid cleaned all metal parts, AND made the regs Nitrox ready in anticipation of my Nitrox class in a few weeks.

I got similar price quotes from a couple other shops in the area. Bear in mind that I live in South Florida, and have numerous LDS to choose from. That competition may have an effect on prices.

-Paul
 
Thanks everyone. I called and got the pricing. With all part kits (I'm not the original owner),DIN adaptor and labor I was quoted $125 - $150. I thought that to be reasonable. He has also always worked with me in the past on gear. He lets me try stuff out at the quarry before I commit to buy from him and he has let me do lay-a-way for the larger gear purchases too. So I'm pretty loyal to him since he tries to "work with me" as much as possible.

Jeremy
 
Aaagogo:
if you are the 1st owner of the scubapro regs, scubapro has a lifetime warranty on parts if you keep them in annual service.

so after this time, keep your regs in annual service and the parts are free, only pay your LDS for labour. it is highly recomended that you get your regs serviced once a year, 1st, it keeps it in check that all parts are working, 2nd, there might be a recall on certain parts that you didn't hear about, which the mk20 has a recall on, and a certain part needs to be changed out.

did the LDS tell you that? oh and the LDS must be an authorised scubapro dealer.

oh and 1 more thing, not to be an arsehole

i hope u didn't pay for the regs to be "nitrox ready" or you weren't charged extra to have the regs be prepped for nitrox. If you did pay or were charged by your LDS for the nitrox clean your regs during service, then i would highly recomend you to look for another shop that knows what they are doing.

Sorry, I should have been clearer. I was just trying to give the OP an idea as to cost.

My regs are Oceanic, not Scubapro, and I don't know what their policy on parts is. I was about six months late on my annual service anyway, so it may not have mattered.

To the best of my knowledge, there was no additional charge for Nitrox prepping the regs, at least none was mentioned or listed. The shop suggested I have it done while they had the regs apart, and it seemed like a good idea.

-Paul
 
paul

i hope that the nitrox cleaning cost was not already pre-included in the price.

if you shop suggested that you have your regs nitrox cleaned... then... once again, not to be an arsehole or to dis any shop owners that visit this board. Change a dive shop if you can Paul.

I'm a beginner dive professional so to speak and the reason i'm saying this is because i don't want fellow divers to be cheated or conned by sleezy dive shops and leave them with a bad taste or incorrect knowledge of certain issues.

1st reason - your regs will only have to be cleaned if you are using the reg on a 40% or higher content of oxygen, which if you are, you have already crossed over from recreational nitrox to technical or advanced nitrox in which case, the corresponding study material explains in details why there is a need for the regs to be O2 clean and have a dedicated use to anything above 40% content of oxygen. i understand that you might feel that it is safer, there is no need to. i hope ur LDS did explain that to you that it is not an industry standard.

2nd - if you said that you just had your regs serviced, i know for a fact that if the replacement parts are 100% original from Oceanic, then the replacement parts are all O2 compatiable. However, i cannot say anything if the replacement parts are not origianal replacement parts from Oceanic. I hope your LDS did show you which are the parts they have replaced during your annual service. Reason being, there is a fixed standard that the technician has to follow, if he/she is a certified oceanic techincian on what parts are mandatory to be replaced during annual service and what parts are to be replaced base on judgement calls.
 

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