How long does it usually take to get red after you pay?

[Justin Phillips]

I assume this is a manual process so not pushing just curious how long after you pay as a supporter you get to go red?

 

[Wookie]

Thank you for your support

 

[gypsyjim]

I know I renewed my Supporter, as soon as I received notice of it expiring, but so far that banner has not reappeared.

 

[gypsyjim]

I now see that my Supporter automatically renewed on April 29, but then I received a notice on May 2 while on SB that my Supporter status had been canceled, I went to my Paypal account on that day, and renewed it.
I see that Paypal has now paid this same invoice 2X.
How do I cancel the 2nd payment, or can I just credit it to renew for a 2nd year?

Thanks

 

[Wookie]

Jim, I will take care of you next year, but you have to remind me.

 

[gypsyjim]

Jim, I will take care of you next year, but you have to remind me.

80% of the time I cannot remember why I walk into a room, and have to retrace my steps. 11 months from now.....

 

[Wookie]

80% of the time I cannot remember why I walk into a room, and have to retrace my steps. 11 months from now.....

Understood.

Only Pete has access to the Paypal Account. A PM to him may be in order. None of the rest of us are able to refund you.

 

[James79]

I now see that my Supporter automatically renewed on April 29, but then I received a notice on May 2 while on SB that my Supporter status had been canceled, I went to my Paypal account on that day, and renewed it.
I see that Paypal has now paid this same invoice 2X.
How do I cancel the 2nd payment, or can I just credit it to renew for a 2nd year?

Thanks


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I had this happen a while back, and @The Chairman took care of it promptly (once I let him know). I believe it's a glitch in the automated reminder, that it doesn't check if you already auto payed.

 

[Ski_Lounge]

Waiting for my red status as well! Whom do I contact?

 

[Wookie]

Waiting for my red status as well! Whom do I contact?

Thank you for your support