Those of you that have been training people, and that's almost everyone in one way or another, understand that every so often you run into a student, or a trainee, or a customer that is capable of acknowledging their understanding of the concepts and can demonstrate their ability to apply the concepts, but aren't able to execute when it comes to actually putting the training and concepts to work on their own. It happens.
I'm working with someone like that right now. The kid spent many years in Iraq and Afghanistan and he's back home now. He was hired by the company I work for. Really, really nice guy. Trying his butt off to pick up my current line of work. I felt like Peppermint Patty for awhile because I had to keep explaining that he didn't need to call me "sir". Ya just wanna grab the kid and hug him. Though I don't think he's actually been diagnosed, if he's not suffering from PTSD I would be shocked.
In any event, the concepts have been explained and demonstrated, over and over. At the time, he gets it. He can apply the concepts and I make him demonstrate to me that he can apply the concepts. As soon as he has to do it "on his own", the bottom drops out. It happens. It's almost as though he gets it when the responsibility is not solely in his hands, but as soon as he has to do it on his own, he forgets everything he knew and was able to do the day before. I have begged him, for months now, to call me if he has the tiniest question about anything. "C, you can call me at 12am or 12pm or anytime in between. If you ask me about something we've already discussed, even if we've talked about it many times, you're not going to be bothering me. We can go over this and over this as much as you want and that's OK. I won't ever get angry or be disappointed. Please just call. About anything." Been begging him constantly and it has taken months for him to start doing so.
Is it my fault that he's able to demonstrate the understanding and execute it in front of me, but when the time comes he's lost, or is it his fault? I don't think it's either of our fault. It just is. Sometimes you can have a "student" that appears to get it, can demonstrate the understanding in front of you, but as soon as you move away from the specific task to something else, the information and the ability to execute the task disappears. It can be very tricky to teach someone like that, because you have every reason to believe that he "gets it", but when the rubber hit's the road, it's clear the person doesn't "get it". Sounds to me like ocean dive number one for Bvana1 was just such a situation. Deeperthoughts, maybe this is what you were referring to in an earlier post. Sometimes when communication fails, there is no real villain.