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I'll take a stab at that.

** this is a general statement, not referencing the posts in question because I didnt see them **

It likely comes down to a time issue. When things start to escalate, staff sees the need to cut it off as quickly as possible. The first Mod to respond may not have time to use surgical precision to trim all the posts, so an axe is used instead. In some instances, the mere disappearance of a post may serve as sufficient warning to someone that they're crossing a line. Others need to be beat over the head with the fact.

I agree that it comes down to time but again, especially in this case, if mine was not the true "offender", then how does not telling me help the situation? I come in and see that all of my posts are gone (save one only) yet other blatant TOS violations remain. If I had received an email saying these posts were deleted because they were part of a chain which got reported, then things MIGHT have ended differently.

Since I'm unfamilair with all the intricacies of the VB software I don't know if this is a viable idea but I have one suggestion. Is it possible to set up an automatic notification system so that when a Mod selects a post to be deleted that it sends a PM to the poster saying "Your post has been deleted by Moderator XXXX?" Perhaps with a box for additional comments?

Then if the poster wants clarification, they know which mod to PM?


Maybe a good idea. However, I come back to a person should be told they are doing something wrong if they are in fact doing something wrong. Some people may not think they are (as in my case here).
 


A ScubaBoard Staff Message...

This is currently not a feature in vBulletin. AFAIK, there's no such functionality available as third-party software. Which means that it would have to be built as custom development.

Uh oh, custom. Means $$$$ and I dunno if THAT will then be implemented.

There isn't. It's not a bad idea though. We do have some members who generate a lot of reports. Sometimes we trade them off. We rotate who deals with ONESPEED, for example....

(just kidding, we really don't do this :D)

But we probably should.... LOL :)

R..

The idea is out there... :popcorn:
 
I agree with this statement 100% however when a certain staffer shows a propensity toward emotional and power trippy actions and reactions as well as regularly makes biased decisions it's time to re evaluate their worth to the board. Food for thought.

Yes, you certainly have a right to protest. On every PM in the upper right hand corner there is now a REPORT button. If you get a PM from a mod that you think is out of line and/or you think you're being unfairly targeted then you should report that too. All the mods will see it. The discussions this generates in the back room will improve our performance.

It's not unthinkable that a mod get's so fed up with someone that their behaviour starts to become a problem.

R..
 
Do you mean that you have had posts removed without anyone informing you about that?

R..

Yes.

I've also received PM's on at least two occassions that I've had numerous posts reported (but not removed) and that the next one will earn me a vacation.

I tend to be involved in polarizing discussions and a lot of my comments come across as dry and straightforward. However I do not engage in name calling or attacking a poster even when I refute their ideas or statements.

If these warnings don't come at the beginning of the problem, how are we expected to be aware and make appropriate adjustments to our follow up posts? And how would we be expected to act when our notification comes out of left field and appears to be a complete over reaction, since it's the first time we've heard of it?
 
I agree that it comes down to time but again, especially in this case, if mine was not the true "offender", then how does not telling me help the situation? I come in and see that all of my posts are gone (save one only) yet other blatant TOS violations remain. If I had received an email saying these posts were deleted because they were part of a chain which got reported, then things MIGHT have ended differently.

Ok, if I'm hearing you then you're saying that WHAT happend wasn't such a big deal but the lack of communication is what got your panties in a knot.

Right?

R..
 
You are assuming that someone got a PM which DOES NOT happen! I have had many posts deleted (some because I was out of line and many where I was, as apparently with today's example, just an "innocent") and the deletions with NO PM far outnumber those deletions with a heads up PM. And every time I get a PM notifying me that one of my posts was deleted, whether I agree or not, I always send a polite "THANK YOU for the notification" response back. Fair is Fair after all.

Yes, you certainly have a right to protest. On every PM in the upper right hand corner there is now a REPORT button. If you get a PM from a mod that you think is out of line and/or you think you're being unfairly targeted then you should report that too. All the mods will see it. The discussions this generates in the back room will improve our performance.

It's not unthinkable that a mod get's so fed up with someone that their behaviour starts to become a problem.

R..
 
Ok, if I'm hearing you then you're saying that WHAT happend wasn't such a big deal but the lack of communication is what got your panties in a knot.

Right?

R..


NOt exactly. Yes I have a huge problem with the lack of communication. HOWEVER, there is still the bigger issue of CONSISTENT ENFORCEMENT of the TOS (or lack of that consistency).
 
Yes, you certainly have a right to protest. On every PM in the upper right hand corner there is now a REPORT button.


A ScubaBoard Staff Message...

In case no PM was sent, you can also send an email to appeals@scubaboard.com or use Contact Us. Select "Moderator Abuse".

Both ways generate an email that only gets read by NetDoc. No interference by any SB Staffer.
 
Yes, you certainly have a right to protest. On every PM in the upper right hand corner there is now a REPORT button. If you get a PM from a mod that you think is out of line and/or you think you're being unfairly targeted then you should report that too. All the mods will see it. The discussions this generates in the back room will improve our performance.

It's not unthinkable that a mod get's so fed up with someone that their behaviour starts to become a problem.

R..

I have had many high (very high) ranking staffers agree w/ me on these issues and nothing ever changes so after a while you just give up. Anyway, I've made my opinion known....many times, and I'm not gonna keep beating a dead horse here so have a great day all. It is what it is.
 
Yes, but did you THANK him?
Soooo.... who's winning the contest???
---
Back on subject... FWIW, we do try to notify both posters and reporters when posts are deleted. When posts are just edited, the notification to both is in the "reason for editing," and often there won't be a redundant PM as well.
We also try to ferret out any downstream discussion that is the progeny of the deleted material and remove that, too... where things get really "unfair" is when a TOS violation results in a good solid discussion downstream that has value. In that case we'll try to maintain the good stuff while eliminating the bad, but it's often clunky and a bit rocky in the train-of-thought arena.
Another point - most of the time Mod actions follow reports rather than original finds, so, if one individual gets reported more than another, fairly or unfairly, that individual will get more moderation than the ones not reported. Got any "ex's with axes" out there???
---
I do see several volunteers for mod duty surfacing here...
:D
Rick
 

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