UPDATE:
I just got off the phone with my LDS and asked if my tank boot was in. I was put on hold while they checked. A different person picked up the phone (the owner I think) and told me that it was not ordered, it's been 3 weeks at this point. He did apologize and offered me a tank boot that is on a floor model tank. I'll be taking the floor model tank boot but I'm really turned off by this shop and maybe other shops. They're always nice but this is ridiculous. I wonder why they just didn't offer me the floor model boot to begin with. I've dealt with many small businesses that are similar in structure to a dive shop and rarely have experienced this type of service. Okay I'm done venting.
Thanks to all for your input. While I'd rather support a local business I think I'll be doing business with online dealers, at least for a little bit.