UWATEC Smart Com - Synchronization Issues

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factor310

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I'm having a problem syncing my dive computer with my laptop via the infrared port. I installed the drivers that came with the Smart Com, so I don't think that is the problem. I can also get the infrared windows close enough where they should connect.

Has anyone else encountered this problem?

Thanks,
 
factor310:
I'm having a problem syncing my dive computer with my laptop via the infrared port. I installed the drivers that came with the Smart Com, so I don't think that is the problem. I can also get the infrared windows close enough where they should connect.

Has anyone else encountered this problem?

Thanks,

It's a little fussy about the connection parameters.

First, go into Device Manager (right click on "my computer", then click hardware->Device Manager), and make sure there's something listed under "Infrared Devices", then make sure it's enable and working properly.

Under "Advanced" see what the maximum data rate is. Some ports can be set for really fast speeds, but it doesn't seem to work at speeds faster than 19,200, so you wan to change this setting to 19,200 and save it.

Do the same thing in "Settings->Control Panel". There's probably nothing to set there, but I've seen computers that did have it in both places, and it needed to be set in both.

Next, you're ready to connect. Touch the bottom and right pins on the smart com with wet fingers and it should come on.

Hold the computer's IR window (left side of bottom display panel) about an inch from the IR window on your laptop,

Then immediately click the "Transfer Dives" button in SmartTrack.

This may take a little practice, since SmartTrack only looks for the computer for a couple of seconds before giving up, and the computer will only remain on waiting for a connection for a few seconds.

It sounds complicated, but it's actually easy once you get your computer setup correctly.

Terry
 
This should work, it's what I had to do.

Web Monkey:
It's a little fussy about the connection parameters.

First, go into Device Manager (right click on "my computer", then click hardware->Device Manager), and make sure there's something listed under "Infrared Devices", then make sure it's enable and working properly.

Under "Advanced" see what the maximum data rate is. Some ports can be set for really fast speeds, but it doesn't seem to work at speeds faster than 19,200, so you wan to change this setting to 19,200 and save it.

Do the same thing in "Settings->Control Panel". There's probably nothing to set there, but I've seen computers that did have it in both places, and it needed to be set in both.

Next, you're ready to connect. Touch the bottom and right pins on the smart com with wet fingers and it should come on.

Hold the computer's IR window (left side of bottom display panel) about an inch from the IR window on your laptop,

Then immediately click the "Transfer Dives" button in SmartTrack.

This may take a little practice, since SmartTrack only looks for the computer for a couple of seconds before giving up, and the computer will only remain on waiting for a connection for a few seconds.

It sounds complicated, but it's actually easy once you get your computer setup correctly.

Terry
 
factor310:
I'm having a problem syncing my dive computer with my laptop via the infrared port. I installed the drivers that came with the Smart Com, so I don't think that is the problem. I can also get the infrared windows close enough where they should connect.

Has anyone else encountered this problem?

Thanks,


Web Monkey-

I'll give it a try. Thank you for the advice.
 
https://www.shearwater.com/products/teric/

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