This is a long one, so there's a TL/DR at the end. Thanks for any advice you can provide!
I got OW certified in 1990 and did Stress & Rescue, AOW and MD in 1991 - all through SSI. When I got married in 1995, I submitted a copy of my marriage license and only paid to have my OW and MD cards reissued under my new name. I still have the cards, but they're pretty worn out, so I recently submitted a request for replacement cards.
Unfortunately, even though SSI has a record of my certifications on their website, they won't reissue me replacement cards unless I provide logbook pages from 1991 signed off by my instructor for each specialty dive that was required to meet the requirements. I located the verification my instructor filled out stating that I have met all the requirements, but it doesn't look like he signed off on the individual logbook pages for each specialty. The SSI rep was very nice, but apparently their system won't allow them to issue replacement cards without entering in this information.
So is there any possible way to get a replacement copy of my C-cards? It seems odd that if I have a valid C-Card issued from SSI with my name on it, and they have a record of it on their website, that should be sufficient proof that I must have met the requirements at one time....?
TL/DR: SSI has proof on their website that they issued me a certification but won't provide me with a replacement copy unless I provide training records from 1991.
Thanks for the help!
June
I got OW certified in 1990 and did Stress & Rescue, AOW and MD in 1991 - all through SSI. When I got married in 1995, I submitted a copy of my marriage license and only paid to have my OW and MD cards reissued under my new name. I still have the cards, but they're pretty worn out, so I recently submitted a request for replacement cards.
Unfortunately, even though SSI has a record of my certifications on their website, they won't reissue me replacement cards unless I provide logbook pages from 1991 signed off by my instructor for each specialty dive that was required to meet the requirements. I located the verification my instructor filled out stating that I have met all the requirements, but it doesn't look like he signed off on the individual logbook pages for each specialty. The SSI rep was very nice, but apparently their system won't allow them to issue replacement cards without entering in this information.
So is there any possible way to get a replacement copy of my C-cards? It seems odd that if I have a valid C-Card issued from SSI with my name on it, and they have a record of it on their website, that should be sufficient proof that I must have met the requirements at one time....?
TL/DR: SSI has proof on their website that they issued me a certification but won't provide me with a replacement copy unless I provide training records from 1991.
Thanks for the help!
June