fourts1
New
I purchased an apex regulator in 2009 from my local shop and have had it serviced there yearly, getting free parts. The owner retired and closed the shop. Unfortunately, I cannot find the original receipt and the owner does not have the records but he did register the product online for me. I have receipts from 2012 through 2018 which all show free warranty parts. The new shop that is servicing my gear says that they will not give me the free parts without the original receipt. Is there anything to be done about this or is it time for this life long aqualung/apex customer to move on to a new vendor?