Hi Anke,
Thank you for having our back.
Dear Naga,
We are sorry to hear that you have such a bad experience here in Indonesia.
Please understand that many resorts and dive centers here in Indonesia, are referred as the PADI 5 star dive center. Make no mistake that they are good at what they do..which is as a dive center.
Also understand this... it doesnt necessarily mean that they have the proper tools, knowledge and manpower to do the servicing for diving equipments.
It's not a good idea to give your equipment to a dive center to be serviced unless they are officially certified as a repair center. Always go back to the local distributor for the proper servicing.
Altough we have our competitors, it is fair to say that none of them are doing monkey bussiness in servicing diving equipments.
Our final word, if you bring your equipment to the proper place, it is most likely that it will be serviced properly.
It is also our concern that you do jump to conclusion that all
Indonesian dive centers are doing poor servicing.

. Your bad experience may not represent your statement there. We hope in the future, you can see that we are not that bad after all
