Warranty

[ArcticDiver]

Discovered from Canon that their underwater housings carry No Warranty.

I asked and they explicitly told me Canon does not warranty their underwater camera housings.

How about other underwater housing manufacturers?

Does it really matter whether there is a warranty or not?

 

[Jamdiver]

Honestly Articdiver i'm not sure, sorta undecided on it.
I believe the main reason why Canon would not explicitly warranty their underwater housings is that in the event the housing leaked.
They'd open themselves up to huge amounts of claims for new housings and camera.

IMO the vast majority of floods are caused by user error rather than a manufacturer defect in the housing.

One thing I would say though is that Canon has an excellent warranty when it comes to their cameras and regularly honours their warranty equipment.

Check out my thread here detailing my experience having my camera repaired with Canon.

http://www.scubaboard.com/showthread.php?t=128995

 

[ArcticDiver]

Honestly Articdiver i'm not sure, sorta undecided on it.
I believe the main reason why Canon would not explicitly warranty their underwater housings is that in the event the housing leaked.
They'd open themselves up to huge amounts of claims for new housings and camera.

IMO the vast majority of floods are caused by user error rather than a manufacturer defect in the housing.

One thing I would say though is that Canon has an excellent warranty when it comes to their cameras and regularly honours their warranty equipment.

Check out my thread here detailing my experience having my camera repaired with Canon.

http://www.scubaboard.com/showthread.php?t=128995

I own several Canon film cameras, this is my first digital. Have found them to be excellent quality and Canon service to also be excellent. That is why when I discovered the underwater housing carries no warranty I became a bit concerned about damage caused by it. Or, what recourse I would have if the housing I received had some kind of manufacturing defect.

By the way may I make a friendly suggeston to have your eyeglass prescription changed? It is ArcticDiver, not ArticDiver. Although I do what passes, for me, some art the name comes primarily from the place I spend most of my life, 64+N Lat, the Arctic.

 

[Jamdiver]

I own several Canon film cameras, this is my first digital. Have found them to be excellent quality and Canon service to also be excellent. That is why when I discovered the underwater housing carry no warranty I became a bit concerned about damage caused by it.

By the way may I make a friendly suggeston to have your eyeglass prescription changed? It is ArcticDiver, not ArticDiver. Although I do what passes, for me, some art the name comes primarily from the place I spend most of my life, 64+N Lat, the Arctic.

My mistake Arctic!!
No eyeglasses here though !

 

[ArcticDiver]

My mistake Arctic!!
No eyeglasses here though !

Ahhh....I can remember those days....faintly

 

[TeddyDiver]

That is why when I discovered the underwater housing carries no warranty I became a bit concerned about damage caused by it. Or, what recourse I would have if the housing I received had some kind of manufacturing defect.

By the way may I make a friendly suggeston to have your eyeglass prescription changed? It is ArcticDiver, not ArticDiver. Although I do what passes, for me, some art the name comes primarily from the place I spend most of my life, 64+N Lat, the Arctic.

Looking throw my prescriptions looks that any housing warranty anyways doesn't cover any secondary damages (camera). Housings (anyway mechanical ones) are quite reliable and even without warranty local laws give more protection for a consumer than any warranties (in theory anyway).
Don't know but I've a doubt these Brand named housings come from the banks of Jangtsegiang..
Anyway we know what arctic means 70+N lat

 

[ArcticDiver]

Anyway we know what arctic means 70+N lat

ROTFLOL


Welcome Fellow Frostbitten One!

 

[Gussy]

My S400 housing flooded last year in La Paz, Mexico. Killed the camera but it turns out that unlike Nikon, Canon has a fixed price repairs on camera...they fixed mine for $127 including taxes and shipping. They even offered me an upgrade to a better camera for $50 more...had to turn it down because I don't want to change the housing.