I hate to mention this and open up a can of worms, but my LDS refused to send off a D9 because it was not purchased directly from them. Shop employee said he would do it, but when the owner walked in, he said no. The D9 was new in the box and had never even been in the water. The owner made a lot of negative comments, but stopped just short of accusing me of stealing the computer! He also said I could have bought it from someone who may have stolen it, even after I explained it was not a gray market purchase! I've been dealing with this shop for 12+ years, and I teach in the area, so you can imagine my shock.
Suunto and AquaLung customer service both told me there should be no problem taking it to any LDS who sells AquaLung for the upgrade, but I got a big surprise. I don't pretend to know all of the rules, but I just followed instructions. Luckily the computer can be sent directly to the company if an LDS won't send it.
Now it's time for me to take another look at where my loyalties will be placed, but there are plenty of other discussions about LDS vs. other places to buy. I won't get in to that right now, but I will say most of my support will go to those who will support me.
Just wanted to make everyone aware.