Shearwater Tern TX Compass Issue

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MrChen

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I bought a new Tern TX a few months ago and I want to use the compass. I calibrate it exactly how I calibrate my Perdix 2, turning it in my hands in different orientations. The Perdix 2 is working perfectly, I just don't like losing all the details on the screen. The Tern has a nice red arrow, but I noticed the arrow will only point in the 1 to 2 o'clock direction no matter how many times I calibrate it. It moves, so it gives you the impression that it's working, but then doesn't leave this area of the screen.

Has anyone else had any issues with their Shearwater compass?

Of note, I have reached out to Shearwater, twice. I assume they are backed up due to the holidays and haven't responded yet.
 
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