You all know Mr Murphy, right?
That's the guy that wrote the law that says " if anything is going to go wrong, it goes wrong when you have the least time to put it right"
So last week the left button on my Perdix stopped functioning (No complaints it has 1K+ dives / 800 + hours on it).
BUT
I leave for the Philippines in a few days time.
Shearwater Service, which is operated by Dive-Tronix, LLC out of Washington state turn round my repair within 48 hours. It left me last Tuesday and returned to me today, and I live on a small island in the Caribbean.
Now, that is customer service, that's why I have 2 Shearwaters and always recommend them.
Many thanks to Richard and Michelle
That's the guy that wrote the law that says " if anything is going to go wrong, it goes wrong when you have the least time to put it right"
So last week the left button on my Perdix stopped functioning (No complaints it has 1K+ dives / 800 + hours on it).
BUT
I leave for the Philippines in a few days time.
Shearwater Service, which is operated by Dive-Tronix, LLC out of Washington state turn round my repair within 48 hours. It left me last Tuesday and returned to me today, and I live on a small island in the Caribbean.
Now, that is customer service, that's why I have 2 Shearwaters and always recommend them.
Many thanks to Richard and Michelle