Katja
Registered
A little warning to all you divers searching the internet for new equipment to buy.
Half a year ago I bought a wetsuit from Scubastore - Diving Gear and Dive Equipment, Diveinn. According to their website you can get a refund in case the things you buy are not what you expected, or don't fit you.
I receive my wetsuit. Wrong colour and wrong size. I try to contact them several times to get a return no. (which is what you are suppose to do according to their website). 3 weeks later - I'm going away for 2 months, so I'm returning the wetsut - paying the pacage cost myself. Enclosing a letter and all the emails I've sent. Telling them that I just want them to refund me the 100 US$ the suit had costed. Next 3 months I email them 8 times and try to call them. No response! And no refund.
I've never ever tried such a bad service before. So beware if you are buying equipment from them!
Half a year ago I bought a wetsuit from Scubastore - Diving Gear and Dive Equipment, Diveinn. According to their website you can get a refund in case the things you buy are not what you expected, or don't fit you.
I receive my wetsuit. Wrong colour and wrong size. I try to contact them several times to get a return no. (which is what you are suppose to do according to their website). 3 weeks later - I'm going away for 2 months, so I'm returning the wetsut - paying the pacage cost myself. Enclosing a letter and all the emails I've sent. Telling them that I just want them to refund me the 100 US$ the suit had costed. Next 3 months I email them 8 times and try to call them. No response! And no refund.
I've never ever tried such a bad service before. So beware if you are buying equipment from them!