ScubaPro SmartTrak doesn't identify Uwatec Aladin Prime

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Nick Elena Judd

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Location
Saudi Arabia
# of dives
200 - 499
Hello. I have SmartTrak installed in Windows 8. An IrDA device is installed and functioning. The Aladin Prime recognises the IrDA device (confirmed by the IR connection icon on the Aladin display. However: when I try to upload dive data from the Aladin, within SmartTrak, it cannot find the connected Aladin. Is anyone able to advise please ? Thanks in advance, Nick
 
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