Neil Ortkiese
Registered
A few weeks ago I posted a question concerning my Zeagle Ranger BC and received a prompt response from a Zeagle representative (Scott). At his advice, I shipped my Ranger BC back to Zeagle to have a zipper repaired and the exhaust hose/bladder inspected. As a long time owner of my BC, I no longer had the original receipt and wasnt sure how Zeagle would handle the repair. In short, the experience was awesome. Shortly after I shipped my BC back, a technician called me to discuss my concerns and repair strategy. The technician seemed genuinely interested in delivering the highest level of customer service. In the end, my zipper and air exhaust issues were repaired at no cost. As a matter of fact, Zeagle went well beyond what I would consider fair and reasonable customer service.
I am and will always be a loyal Zeagle customer.
Neil
I am and will always be a loyal Zeagle customer.
Neil
