My puck air and the proprietary pc interface cable are less than a year old and will no longer connect to Dive Organizer so I can download my dive logs.
I still get the green led when powered by the usb port, still get the red led when the pc link mode is activated but that's it, Dive Organizer never "discovers" it.
Initially I thought it was related but now I doubt it (log file excerpt), but I clicked the upgrade to 2.20 recommendation (was running 2.19) right after downloading my latest dive. After the "update" I could no longer connect.
I looked at the log file dive organizer generates and saw this potentially pertinent snippet:
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.703] : connected 'Puck Air' - Serial no. XXX-XXX - Firmware version 1.00 (00.01.00)
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.953] : computer registered with name 'HM Puck Air'
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Puck Air (s/n: XXX-XXX) registered as 'HM Puck Air'
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Reading the collection from the computer memory or file
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Unexpected exception during collection download
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Type: Mares.Library.Protocols.ScubaLinker2Exception
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Message: ScubaLinker2 error: SL2_ReadEEPROM has failed.
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Source: MaresLibrary
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : InnerException message:
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : StackTrace: at Mares.Library.Protocols.ScubaLinker2.ReadBlock(UInt32 dwAddress)
at Mares.Library.Protocols.ScubaLinker2.ReadEEPROM()
at Mares.Library.DeviceFactory.AScubaLinker2Computer.<>c__DisplayClass1.<LogbookDownload>b__0()
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : TargetSite: Void ReadBlock(UInt32)
DiveOrganizer Information: 0 : [19/02/2017 - 03:41:38.125] : 'Puck Air' has been disconnected
DiveOrganizer Warning: 0 : [19/02/2017 - 03:43:57.109] : DiveOrganizer.log can't be deleted now because is in use
DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : closing application without errors
DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : application closed
Sure hope the "EEPROM has failed" doesn't mean what I think it does...
Any assistance would be appreciated.
I still get the green led when powered by the usb port, still get the red led when the pc link mode is activated but that's it, Dive Organizer never "discovers" it.
Initially I thought it was related but now I doubt it (log file excerpt), but I clicked the upgrade to 2.20 recommendation (was running 2.19) right after downloading my latest dive. After the "update" I could no longer connect.
I looked at the log file dive organizer generates and saw this potentially pertinent snippet:
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.703] : connected 'Puck Air' - Serial no. XXX-XXX - Firmware version 1.00 (00.01.00)
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.953] : computer registered with name 'HM Puck Air'
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Puck Air (s/n: XXX-XXX) registered as 'HM Puck Air'
DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Reading the collection from the computer memory or file
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Unexpected exception during collection download
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Type: Mares.Library.Protocols.ScubaLinker2Exception
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Message: ScubaLinker2 error: SL2_ReadEEPROM has failed.
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Source: MaresLibrary
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : InnerException message:
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : StackTrace: at Mares.Library.Protocols.ScubaLinker2.ReadBlock(UInt32 dwAddress)
at Mares.Library.Protocols.ScubaLinker2.ReadEEPROM()
at Mares.Library.DeviceFactory.AScubaLinker2Computer.<>c__DisplayClass1.<LogbookDownload>b__0()
DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : TargetSite: Void ReadBlock(UInt32)
DiveOrganizer Information: 0 : [19/02/2017 - 03:41:38.125] : 'Puck Air' has been disconnected
DiveOrganizer Warning: 0 : [19/02/2017 - 03:43:57.109] : DiveOrganizer.log can't be deleted now because is in use
DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : closing application without errors
DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : application closed
Sure hope the "EEPROM has failed" doesn't mean what I think it does...
Any assistance would be appreciated.
