Processing images in TIFF format

[Doc Harry]

I bought a Sea & Sea DX8000G camera. I took some photos in the uncompressed TIFF format, but Adobe Photoshop says it cannot read the files due to "unsupported color space."

I am fairly fluent with Photoshop, but this is a new one on me.

Okay, how do I process the images now?

 

[Mike Veitch]

Had a similar problem with a guest a while back. As far as i recall it had something to do with a quicktime issue.

Do you know anyone with a Mac? Try to open on a Mac and then save as jpeg and take back to your PC. That should work..but am not positive

No reason to shoot in Tiff, the 8000 does RAW i think? Either shoot in RAW or highest jpeg, tiff just takes up too much room

 

[stiebs]

I'm not familiar with the Sea & Sea cameras, but there is quite likely a menu setting somewhere to allow you to select a colorspace. AdobeRGB and sRGB are the two most common, although Photoshop should be able to read both of those. What version of PS are you using?

You might have to read the photos in with the Sea&Sea software (I presume it came with some) and convert them before loading into PS. If you do need to convert first, make sure not to save into JPG to avoid any loss of quality.

 

[Doc Harry]

The S&S DX8000G does not have RAW format. There is the uncompressed TIFF format (this is advertised "8 megapixel" format). The next step down is a 3 megapixel JPEG format.

I am using Photoshop Elements.

I do not recall seeing a "colorspace" selection in the camera's menus, nor reading about in the manual.

Seems strange that a camera manufacturer would produce digital images that cannot be read by Adobe Photoshop, huh?

I'll check out the camera's software or try another image processor to process the images.

 

[Kim]

I had a look around for you and I found the following in a thread on Wet Pixel. It's an answer from Sea & Sea to someone with the same problem:

Thank you for your inquiry.

As you know, jpg format is compressed data and is used for most software.
.tiff format is uncompressed data, so it needs more memories and takes more
time to proceed. However, this tiff format is little different from ordinal
.tiff format. In order to look at tiff formatted pictures, you need to
install software (DU10X) which is in CD ROM that comes with the camera.
Please install the software on your PC, open the pictures from memory card,
and save the pictures in your PC. It is still .tiff formatted data and you
can use Adobe or Photoshop.

It's a long way around but appears to be the only way to do it.

 

[Doc Harry]

I had a look around for you and I found the following in a thread on Wet Pixel. It's an answer from Sea & Sea to someone with the same problem:

It's a long way around but appears to be the only way to do it.

That's how I originally downloaded the photos to my computer... BUT IT STILL DOESN"T WORK!

I'm sure glad all this technology has made everything quicker and easier.

 

[Kim]

That's how I originally downloaded the photos to my computer... BUT IT STILL DOESN"T WORK!

I'm sure glad all this technology has made everything quicker and easier.

You need to open the picture with the software and save it again to a new file. According to Sea&Sea it's the new file that will be readable - not the original downloaded one.

 

[Doc Harry]

You need to open the picture with the software and save it again to a new file. According to Sea&Sea it's the new file that will be readable - not the original downloaded one.

Ah! Thanks, will give it a try.

 

[Kim]

Just make sure that you re-save it in TIFF format.

 

[sharky60]

Doc,

Glad you posted this, I have the DX5000G and have had the same problem. I haven't shot any underwater photos in the uncompressed mode but was experimenting one day and tried to shoot some shots in the non-compressed mode and couldn't open them with Photoshop7 either getting the same message.

This was some time ago, but I'm pretty sure I talked to Holly at Island Photo about it and she said she was able to open .tiff files out of the S & S's, at her shop, but I also think she has a MAC and not sure what version of Photoshop.

Someone suggested there may be an add-on for Photoshop you can download from Adobe, but that doesn't seem to be the case.