Hey Guys,
New to the forum but long time lurker. I'm looking for some guidance on what to do.
First some background. 4 years ago I bought a Apeks XTX200 Tungsten in the UK, I then moved to Panama and used there extensively. Then moved to the United States (I'm an Expat and move a lot) and COVID hit and pretty much all diving stopped.
I recently started inspecting my scuba equipment and found some stains/decoloration on my regulator (please see pic attached). I contacted Apeks and they were of no help and told me that I'm pretty much out of luck since it's out of warranty. The customer representative mentioned that "once the chrome platting is gone they cannot do anything about it". PDV coating is different than chrome platting.
What can/should I do? I think the damage is mostly cosmetic but to be honest one of the reasons I bought the tungsten version is because it has the PVD coating. I never had issues with chrome plating in the past.
So far I think my only option is to get it inspected to see if there is any damage inside the regulator and move to another brand that offers international warranty.
Thanks in advance for any recomendation or learnings that you might have from this.
New to the forum but long time lurker. I'm looking for some guidance on what to do.
First some background. 4 years ago I bought a Apeks XTX200 Tungsten in the UK, I then moved to Panama and used there extensively. Then moved to the United States (I'm an Expat and move a lot) and COVID hit and pretty much all diving stopped.
I recently started inspecting my scuba equipment and found some stains/decoloration on my regulator (please see pic attached). I contacted Apeks and they were of no help and told me that I'm pretty much out of luck since it's out of warranty. The customer representative mentioned that "once the chrome platting is gone they cannot do anything about it". PDV coating is different than chrome platting.
What can/should I do? I think the damage is mostly cosmetic but to be honest one of the reasons I bought the tungsten version is because it has the PVD coating. I never had issues with chrome plating in the past.
So far I think my only option is to get it inspected to see if there is any damage inside the regulator and move to another brand that offers international warranty.
Thanks in advance for any recomendation or learnings that you might have from this.