Oceanic OCS surface activation, service dept can't reproduce, what now?

[DivingAroundAsia]

I have an Oceanic OCS. Was warm water, easy diving in the Philippines. After 3 days/ 9 dives (now 182 dives with this computer), I get up in the morning, and I find my computer is in dive mode.

For some reason, after 13hrs 52 minutes, of being on dry land, it spontaneously switched to dive mode, claiming I was between 1.6 meters and 1.8 meters deep. From 5:58am until 3:58pm - 10 hours - it stayed locked in this mode. All while being on my bedside table. (Logs have been saved to my laptop)

So, naturally, I stopped using it, emailed my shop & service centre (both in Australia). Two months later I return, and send my computer in under warranty. 3 weeks later I get it back, and... nothing. They swapped the battery and o-rings, and checked it... but couldn't find anything wrong or reproduce the event. So, they sent it back to me.

Suffice to say, I am concerned. I don't feel I can trust this computer.

So, what should I do now? Is there an Oceanic contact that I could escalate this to? Is this a problem that others are familiar with and resolved?

 

[chillyinCanada]

I have an Oceanic OCS. Was warm water, easy diving in the Philippines. After 3 days/ 9 dives (now 182 dives with this computer), I get up in the morning, and I find my computer is in dive mode.

For some reason, after 13hrs 52 minutes, of being on dry land, it spontaneously switched to dive mode, claiming I was between 1.6 meters and 1.8 meters deep. From 5:58am until 3:58pm - 10 hours - it stayed locked in this mode. All while being on my bedside table. (Logs have been saved to my laptop)

So, naturally, I stopped using it, emailed my shop & service centre (both in Australia). Two months later I return, and send my computer in under warranty. 3 weeks later I get it back, and... nothing. They swapped the battery and o-rings, and checked it... but couldn't find anything wrong or reproduce the event. So, they sent it back to me.

Suffice to say, I am concerned. I don't feel I can trust this computer.

So, what should I do now? Is there an Oceanic contact that I could escalate this to? Is this a problem that others are familiar with and resolved?

This is ancient but I've just come across it and wouldn't mind an ensuing discussion.

I've had similar happen. Near as I could tell, it was because I had rinsed in the sink after diving and set on the counter
IIRC, the contact points, didn't dry out because the dripped water had made a little pool.

 

[johndiver999]

Don't worry about. Just dive it, you should be prepared for failure of the dive computer anyway. It should not be an emergency, just a major inconvenience.

If you don't like that, buy another or mail me the computer, but you can't expect a company to fix something that ain't broke.

 

[chillyinCanada]

For me, part of the problem is it sucked battery life

 

[johndiver999]

For me, part of the problem is it sucked battery life

For sure you want to disable the water activation option.

 

[chillyinCanada]

For sure you want to disable the water activation option.

For sure, I don't want to do that.

I want to make sure that I've blown the water lut f the contact points and ensure that i set it on a dry surface.