Dear Valued Oceanic Customer,
In the interest of safety and customer service, we are sending you this email containing details on an important consumer notice regarding the Oceanic Reliant style Power Inflator.
As this message is being sent to our entire database, we understand that you are likely not directly affected by this notice. However, we hope that as a valued customer you can help us to get the word out to someone that is. Please feel free to pass this information on to other divers, dive clubs, dive shops, and charter boats.
The following is the text portion from the Consumer Notice, Doc. 12-2647, from our supplier asking consumers to discontinue use of BCs fitted with the Reliant style Power Inflator. For the complete notice including identification images, please view the following link or visit our home page for more information:
http://www.oceanicww.com/2004/pdf/OCE_Consumer_Notice_062404.pdf
OCEANIC
CONSUMER NOTICE
STOP PRODUCT USE
BUOYANCY COMPENSATOR INFLATORS
Oceanic has been informed by its supplier that they have received isolated reports of BC Inflator mechanisms exhibiting continual flow of air into the BC after release of the power inflation button. Affected are Oceanic Reliant model Inflators that are fitted on various models of Oceanic?s BCs that were sold between February 1, 2004, and June 24, 2004. BCs sold prior to February 1, 2004, do not have these Inflators and are not affected.
Testing and evaluation has shown that the Power Inflator Button may stick in the depressed position. Engineers have designed new replacement parts that will prevent the Button from sticking.
Oceanic asks that all owners of Oceanic BCs that have Reliant Inflators return them to an Authorized Oceanic Dealer for a retrofit at no charge.
WARNING: DO NOT CONTINUE USE of the BC or attempt to disassemble any components of the Inflator. Take the BC with Inflator to your nearest Authorized Oceanic Dealer for inspection and service. Only Authorized Oceanic Dealers and their trained service technicians must perform this retrofit. Non-authorized personnel who attempt the retrofit procedure risk voiding the products warranty and rendering the product dangerously unsafe for normal SCUBA use.
Thank you for your cooperation.
Sincerely,
Oceanic Technical Support
