My LDS is awesome!

[Scuba_Jenny]

My regulator hoses needed replaced. It was Sunday afternoon when I dropped the reg off, and told them I was diving Thursday evening without any chance of stopping by the shop to pick it up.

Coastal Marine Diving Supply is quite a bit out of my way, and there are closer shops. But they have always treated me right. Again, I was not disappointed. They changed out the hoses for me AND arranged a more convenient location for me to pick it up in plenty of time for my Thursday night dive. Now how cool is that? This is what I call Customer Service!


Thanks Mike, Brian, Joe and John!

 

[Scubamedicjoe]

thats good about time some shops show some customer service LOL.

 

[redacted]

My regulator hoses needed replaced. It was Sunday afternoon when I dropped the reg off, and told them I was diving Thursday evening without any chance of stopping by the shop to pick it up.

Coastal Marine Diving Supply is quite a bit out of my way, and there are closer shops. But they have always treated me right. Again, I was not disappointed. They changed out the hoses for me AND arranged a more convenient location for me to pick it up in plenty of time for my Thursday night dive. Now how cool is that? This is what I call Customer Service!


Thanks Mike, Brian, Joe and John!

While it is nice to hear success stories about LDSs, I'm afraid I must be missing something with this one. Why didn't they just change out your hoses while you waited on Sunday?

 

[Scuba_Jenny]

They were too busy, and the guys there at the time don't usually do the repair work.