Mares liquid skin I3 arrived broken?

[Ricren]

I bought a Mares I3 from Leisure Pro. When I tried it on my head the strap separated from the mask, and when I looked I found that it's broken, like the photo shows. Is this common with Mares Stuff?
Have anyone been able to fix this?

 

[RandomGuy1]

Just bought an i3 at the lds and have worn it in the pool twice with no issues. Not sure about longevity yet, but I haven't noticed any issues.

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[tstafford]

Not common at all. These are great mask. They also have a great warranty so you shouldn't have any trouble getting the dealer you bought from to replace it.